Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
Latest News:
- Humania Assurance Announces Integration of Artificial Intelligence into Claims Management with Curant PlatformMontreal, QC (Sept. 18, 2023) – Humania Assurance continues its digital transformation by integrating artificial intelligence into its claims management through the deployment of the Curant platform. “Behind every claim is a person waiting for a swift response and reassuring support. The Curant ...
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News and Articles
- Humania Assurance Announces Integration of Artificial Intelligence into Claims Management with Curant Platform
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- Rising heat, growing exposure, changing hazards: benign first half of 2026 masks rising natural catastrophe risk, finds Swiss Re Institute
- Severe weather losses in Manitoba and Saskatchewan climb above $840 million
- Federato Further Extends Its AI-Native Platform Across the Full Policy Lifecycle With the Launch of Claims
- Data Centers, Through the Eyes of a Risk Engineer: Zurich ‘Future of Risk’ podcast
- Aon Clients Recover More Than $3B in Transaction Liability Insurance Globally as Claims Activity Continues to Evolve
- Lessons from data center claims: Zurich ‘Future of Risk’ on-demand podcast
